Say it with me slooooowly..... MEMMMMMMO.

so i am a proud owner of the crackberry curve
which i purchased at an at&t store last august.

but it wasn't until recently
(and against my will)
that the "messenger" service
(which is different from txting... just a little, which i guess, is enough nowadays)
was pushed upon me by friends who are HUGE fans.



anyhow
after messenger-ing a few times,

the smiley face in the top right hand corner that notifies a new message

wouldn't.

go.

AWAY.

and i had read all my messages.

nonetheless i doubted myself
and started getting annoyed by this wee smiley face
mocking me
MOOOOOOCKING ME

so logically,

and amidst some major, perhaps not entirely necessary frustration

i deleted messenger.

i cursed at my phone for controlling me.

and turned it on and off to no avail.

(smiiiiiiiling... moooooocking.... yellow faaaaaace! damn you!)

i also deleted
every.
single.
message/email/text
in my phone

convinced this was somehow MY fault
and that there was a new message SOMEWHERE
that i didn't know about....
(because OF COURSE. the smiley face is smarter than the bobby).

finally today,
i went to an at&t store and handed my phone to a "specialist"
and explained the problem.

he groaned
and was like

ooooh i see this all the time
and have no idea how to fix it
NO ONE does.

(Ooooooo how mysterious)

so i accepted it for what it was

which was that i would have a goddamn smiley face on my blackberry for the rest of its life
(which is most likely pretty short bc i drop it/step on it/spill water on it on a regular basis. and might just do on purpose because GODDAMN IT:
i own my phone
and it doesn't
own
me!!!!

(*insert pitiful squeak of resistance here.*)

but for some reason,
i was still not satisfied
and did really, what i should have done from the beginning...

i googled it.

*insert shout-out to google for becoming a VERB according to Webster*
(pretty freakin awesome when you're so big you transform the English language.)

*ALSO insert shout-out to shiami for google loving her*

and well,

i found an answer from petersn1 and sunkast
at www.crackberry.com.

(bless their little hearts)

solution?

take the battery OUT,
put it back IN
and...

tah daaaah!!!!
smiley face is GONE.

so i'm grateful that my fellow users figured it out
but realize
wow.
this must be a pretty big problem
if the "specialist" had seen this mysterious occurance MULTIPLE times
and if people are freakin' blogging about it.

*insert tiny shout-out to bobby here*

then i'm thinking...

SOMEONE AT AT&T KNOWS HOW TO FIX THIS PROBLEM.

actually...




probably A LOT of people at AT&T know how to solve this problem.

HOWEVER.

the store "specialist" today gave me no hope.

i mean, it could have been an isolated incident
of specialist-type ignorance

(because not everyone prioritizes knowledge and change over not having to do anything but ignore customers' problems boooooo)

but... still.

WTF.

INFORM YOUR PEEPS WHO WILL BE INFORMING YOUR CUSTOMERS

(the rule that we live by here is that for every ONE person that actually says something, 100s just passively accept and ignore.)


I MEAN, SERIOUSLY.

HELLO MCFLY?

MEMO?

EMAIL?

SOMETHING?

RUNNING A BUSINESS #1:
if there's a problem, make sure everyone knows how to fix it because your customers are going to WANT TO KNOW.

and i don't just know that because i'm the bobby.

it's common sense people.

get your shit together.

run your company like it should be run.

BELIEVE ME FELLOW SHOPPERS
this is NOT too much to ask of your providers/manufacturers.

hmmm. maybe i'll write a letter.

love you.
(and of course, *sigh* my crackberry)

-b